Unplanned downtime is a challenge for every busy laboratory, but the root cause may not always be clear. That’s why you need a strategic, collaborative partner to help you review your entire end-to-end workflow processes, identify any underlying factors that may be contributing to downtime and offer effective options to mitigate them.
There could be many reasons for unplanned downtime — and some may not be immediately obvious. To help determine underlying issues that may lead to unexpected downtime, it’s wise to ask yourself these questions and discuss them with your Thermo Fisher Scientific partner:
An experienced strategic partner can review your entire end-to-end process workflow and recommend system upgrades, storage solutions, training, laboratory design changes and other solutions to improve sample throughput and reduce your unplanned downtime. A long-term customer partnership and timely technical support can also ensure the instruments continually offer reliable performance in busy testing facilities with higher sample throughput, reducing downtime and strain on analysts.
By partnering with a collaborative partner like Thermo Fisher, you’ll get personalized support that includes instrument trials, method optimization, performance testing and assurance that sensitivity requirements are met—all of which increase your team’s confidence in the new technology. You’ll also receive technical support along every step of the upgrade—from instrument setup and method optimization to in-person training.
If unplanned downtime is your concern, it pays to have a collaborative partner that leaves no stone unturned.
Struggling with unplanned downtime? Here are three ways to take action:
Explore our Contract Testing Labs page:
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Read success stories: See how an integrated partnership with Thermo Fisher Scientific has enabled contract testing laboratories to expand, increase productivity and produce unparalleled results for clients.