Hello @Belliperennis - Welcome to the analyteguru community. I am working to identify a team member who might be able to support you and hope community members also join in to share their experiences. If you have any additional detail on the instrumentation or application goals you are working with, I would appreciate the guidance to help you find an answer. @julian_saba and @sally_webb1 - Please help me welcome Belliperennis.
Hello @Belliperennis - I worked to sort a few options to help you get an answer to your question.
You may contact technical support. 800-532-4752 or Contact Us | Thermo Fisher Scientific - US
You may schedule a remote support session with our COE (Center of Excellence). I will message you a form that you can fill out to initiate this, be sure to select remote support as the support mechanism. This may take several days to coordinate a virtual support session, but they are a wonderful resource.
You are welcome to reach out to your account manager to discuss Proteome Discoverer questions. If you would like help identifying who your account manager is, just send me a message and I can help to connect you.