When unsure who to contact - please visit Thermofisher.com Contact us portal. Here are a few helpful tips below to get you started!
1. Interested in learning more about Thermo Fisher Scientific products?
Click the link here for more information about products.
2. How do I contact Technical Support?
Visit our Support page and click on the drop down menu for more options.
3. How do I contact Customer Service?
Visit our Support page and click on the drop down menu for more options.
4. Can I view my orders within the community?
Visit our Support page and click on the drop down menu for more options.
5. How do I access mzCloud and AppsLab?
Click here to get started with mzCloud or AppsLab.
6. What is a good resource if I am having log-in issues?
Please visit our Help section for detailed instructions on how to register.
7. How do I report an issue with a post?
- Navigate to the upper right-hand corner of the post
- Click on the downward-facing arrowing to expand the options
- Click on “Report Inappropriate Content”
- Add a short description on the following page
- Click on notify moderator to submit the report
8. How can I find online webinars?
- Navigate to the Knowledgebase tab at the top of the page
- A “Webinar Library” tile should appear
- Click on the tile to view presentations
*The Help section is a great resource that provides information on getting started, searching within the community and more!
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