We’ve all been there. You need to visit a website to do some research on a big purchase you are thinking of making. While sifting through various product pages you get frustrated. You start asking these (very justified) questions:
“Why can’t I just find basic information — in one place — that tells me what is included in this product?”
“I’m on the main page for the product, but where do I find detailed literature I can save and share with my colleagues?”
“I see this product photo, but it’s not enough for me to understand what’s going on inside. Do they have more visuals readily available somewhere?”
Then, as you hit the peak of your frustration you realize that you also need some support information for the instruments you already have. You figure that must be easier and you may as well get a win from this online expedition.
Now you switch paths and look for the support information you need on your existing product, but that proves to be a challenge as well, so you leave the company website uninformed and frustrated.
Maybe you will have to actually CALL someone on the phone tomorrow.
Your life does not have to be that frustrating
I too have been in your position. And that is why I am excited to share with you our latest set of digital tools available for HPLC products. The goal behind these is to enable you to:
edded videos and descriptions of key features and capabilities provide an at-a-glance overview.
Now, rather than relying on static images and specification sheets, you can visually go through — and learn about — the different features and capabilities.
Use the menu or hotspots on the system to navigate your way around. You can even zoom in and out, and rotate the system 360° to get a good look from every angle.
Looking inside the Vanquish Flex.Once inside the system, you can explore hotspots in different parts, such as the pump or autosampler. They often include relevant links to literature for more detail, as well.
How to find the specific HPLC product or application resources you need
Sometimes an overview on a product page won’t cut it for the level of information you need.
Other times you might only want specific literature to help support your work. Wouldn’t it be great if all of this just lived somewhere that you could easily filter and navigate?